Om Homes Realty, LLC (“Om Homes Realty,” “we,” “us,” or “our”) manages rental properties in the Austin, TX area and offers tenants a phone line to text about maintenance and repairs. This policy explains what information we collect, how we use it, and the choices you have.
When you text us about your rental property, we collect your mobile phone number, the content of your messages, and basic account details (such as your name and property address) needed to route and resolve your request.
We use the information we collect to:
No mobile information or opt-in consent obtained through our texting line will be shared with any third party for marketing or promotional purposes. Information may be shared with service providers (such as vendors dispatched to complete repairs) solely to fulfill your request, and as required by law.
Reply STOP at any time to stop receiving text messages from us. Reply HELP for assistance. Message and data rates may apply.
We retain message and account information for as long as needed to manage your tenancy and to meet legal and record-keeping obligations.
Questions about this policy can be sent to (512) 200-2524.